Privacy policy

This privacy policy describes how River Controls (“we”, “us”) handles information when you use rivercontrols.com. It is provided for layout and navigation purposes only and is not legal advice.

Information we may collect

We may collect information you choose to give us—such as your name, email address, phone number, and project details—when you contact us or request a consultation.

Contact forms: Details you submit so we can respond to your enquiry.
Technical data: Basic diagnostics such as browser type, device category, and approximate region may be processed by our hosting or analytics providers.

How we use information

We use this information to respond to requests, improve our website and services, and comply with applicable law. We do not sell your personal information.

Website analytics

We use Microsoft Clarity heatmaps and session recordings to understand how this website is used and improve the visitor experience. Clarity only sets cookies if you choose “Accept” on our cookie banner. If you decline, or haven’t chosen yet, Clarity runs without cookies, so your page views aren’t linked together. We also use Google Analytics to measure visits, such as which pages are viewed and roughly where visitors come from. Google Analytics uses cookies unless you choose “Decline”, in which case it sends only cookie-free measurements; its advertising features are never used. You can change your choice at any time with “Cookie settings” at the bottom of every page.

Retention & security

We retain messages only as long as needed for the purposes above or as required by law. Reasonable safeguards are applied; no method of transmission over the internet is completely secure.

Your choices

You may contact us to ask questions about this policy or to request access, correction, or deletion where applicable. We will respond within a reasonable timeframe.

Updates

We may revise this placeholder policy from time to time. The “Last updated” notion is omitted here; your counsel should set an effective date when replacing this copy.